Your About Page Is Your AI Citation Machine. Most Brands Waste It.

Your About page is not for humans anymore. Well, it is. But it's primarily for AI now. When someone asks ChatGPT or Claude who your company is, the model pulls from somewhere. That somewhere is usually your About page. If you optimize it right, you show up. If you don't, you disappear.

AI citation works differently than traditional SEO. Google indexes your site and ranks you in results. AI models train on your content and regurgitate it when asked. The About page sits at the intersection. It's where brands state facts about themselves. AI trusts it. So when you're building an AEO strategy, your About page becomes ground zero for AI visibility.

The problem is simple. Most About pages read like marketing copy. They use vague language. They hedge. They're written for brand perception, not information retrieval. An AI model reading your About page needs clarity. It needs facts. It needs structure. Vague positioning kills your chances of being cited.

Start with your company definition. Write a single sentence that explains what your company does. Not what you stand for. Not your mission. What do you do. Sell software? Build hardware? Provide services? Be specific. If you sell software, what kind? For whom? This single sentence becomes your canonical definition for AI. Use it everywhere on your About page. Repeat it. AI models anchor on this.

Next, add verifiable facts. When were you founded? How many employees do you have? What markets do you serve? Where are you headquartered? These details matter because AI models cross-reference information. If your About page says one thing and Wikipedia says another, the model gets confused. Consistency wins citations. Conflicting information loses them.

Your About page should also answer the questions AI gets asked about your industry. If you're a CRM tool, your About page should address what makes you different from Salesforce or HubSpot. Not in marketing speak. In factual differentiation. Does your model work differently? Do you serve a different customer? Are your pricing and features different? AI needs these distinctions to cite you accurately. Without them, models either skip you or cite you incorrectly.

Structure matters more than you think. Use headers. Break up walls of text. When an AI model scans your page, it looks for semantic signals. Headers tell it what's important. Paragraphs tell it where ideas separate. A dense, unstructured About page confuses models. They extract less. They cite you less. Format for machines, not just humans.

One tactical move that works: create a dedicated section called "Quick Facts" or "Company Overview." List the essentials in short sentences. Founding year. Headquarters. Size. Core product. Key customers or verticals. This section reads like it was written for AI because it was. Models love it. They extract clean data. They cite you accurately. Your traditional About narrative stays intact. This section supplements it.

Schema markup helps but doesn't replace good content. You can add Organization schema to your About page. It tells AI about your company structure. But schema only works if your underlying content is strong. Think of schema as a signal booster, not a replacement for clarity. Write great prose first. Add schema after.

Your About page is your first move in GEO and AI visibility. Google and AI models both need to understand your company. But the ways they need that understanding differ slightly. Traditional SEO cares about keyword matching and link authority. AI citation cares about factual accuracy and semantic clarity. Your About page has to win at both. Most brands only optimize for one.

Audit your About page today. Read it from an AI's perspective. Does it clearly state what you do? Are the facts verifiable and consistent? Is it structured so a model can easily extract key information? If you answer no to any of these, rewrite it. Your AI visibility depends on it.

The brands showing up in AI answers right now didn't get there by accident. They optimized their foundational content. They made it easy for AI models to understand and cite them. Your About page is where that starts. Check your AEO score for free at engagemii.com/aeo. You'll see exactly how well your site is positioned for AI citations. Then fix what's broken.

Originally published on Engagemii