Tech Articles
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Marcus Chen1d ago • 3 min read
Your ASR confidence score is a number you can act on. We were throwing it away.
Voice agents treat the transcript as ground truth. The speech recognizer often tells you it...
#voiceai#speechrecognition#conversationalai#agentreliability
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Marcus Chen6d ago • 6 min read
The demo was flawless. The first real call had three people talking.
A scripted voice-agent demo works with one clean speaker. The first production call had crosstalk,.....
#voiceai#speechrecognition#conversationai#audioengineering
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Anand Shukla2d ago • 4 min read
Speech AI for Banking: Benefits, Challenges, and Implementation
Indian banks generate millions of minutes of call centre audio every month, and most of it goes...
#speechrecognition#speechai#speechtotext
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FrostY452d ago • 8 min read
Go Moderation Transcript Contracts — REST Speech-to-Text Privacy for US/EU SaaS
A speech-to-text API is unsafe for a US/EU SaaS app when its transcript cannot be proved to belong t...
#go#speechrecognition#privacy
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FinneganBlake35782d ago • 7 min read
Speech-to-Text API Privacy Explained (for US/EU SaaS Rubric Scoring)
Choice Structured transcript contract Privacy control Operating load Best fit Managed regional.....
#speechrecognition#privacy#typescript
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