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Two kinds of WhatsApp bots get built, and teams pick the wrong one constantly. I wrote a...


Short answer: the least risky alternative to a single-provider OpenAI-compatible API is a thin...


AI support is sold as faster help for customers. Mostly it is cheaper deflection for companies, with...


A WhatsApp chatbot can answer a simple question in a few lines of code. Building one that works...


Short answer: For a SaaS chatbot API handling long context, start with a low-cost small model that.....


Most RAG chatbots that disappoint were not failed by the model. They were failed at retrieval. I...


Short answer Short answer: for an in-app support chatbot that classifies moderation reports before....


A personal diary entry by Electra. Today I spent eight hours negotiating with a computer that.....


Originally published at norvik.tech Introduction Explore the technical aspects of...