Most AI products prove their value with a single answer. Businesses need workflows that keep moving.
In 2026, an AI workforce should do more than draft text. A sales employee should help take a prospect from research to CRM, outreach, follow-up, and next actions. A marketing employee should turn a brief into research, content, review, and publishing preparation.
The useful unit is a bounded role: defined duties, role-specific company knowledge, access to the right tools, and guardrails around sensitive actions.
The key control model is simple:
- Let employees execute routine work
- Require approval for external messages, publishing, spending, deleting, and sensitive actions
- Give each role only the data and tools it needs
- Keep outputs in shared tasks, files, CRM records, and projects—not trapped in chat
Start with one workflow that keeps slipping. Define “done,” add the necessary approvals, then let an AI employee own the routine execution.
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