9 Customer Review Request Script Examples That Get Reviews

Use a customer review request script so you ask at the right moment, in the right words, every time. First, confirm the “win” (“Did everything get resolved the way you expected?”). If they say yes, make one clear ask and one easy action: “Would you be open to leaving a quick Google review? I can text the link right now.” For in-person, hand them a QR code; for phone, ask permission then text the link; for text, keep it to one sentence plus the link; for email, add brief context and a single review button. Always keep it no-pressure and honest, and follow up within 24 hours if they’re busy.

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